Privacy Policy

Last updated: 29 December 2025

Hypeon AI (“Hypeon,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our products, or interact with our services.

If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Company Information

Legal Entity: HYPEON INC

Address:
28 Geary St, Ste 650
Suite #167
San Francisco, CA 94108
United States

Contact Email: info@hypeon.ai

2. Scope of This Policy

This Privacy Policy applies to:

  • Our website (hypeon.ai)
  • Hypeon AI products and platforms
  • Any related services, tools, analytics dashboards, or AI-powered features
  • Marketing, sales, and support communications

It does not apply to third-party websites or services that may be linked from our platform.

3. Information We Collect

3.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Company name
  • Job title
  • Billing and payment details
  • Account credentials
  • Messages, inquiries, or feedback submitted to us

3.2 Information Collected Automatically

When you access or use our services, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent
  • Referring URLs
  • Usage patterns and interaction data

This data helps us understand how our platform is used and improve performance and reliability.

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Remember preferences
  • Analyze traffic and usage trends
  • Improve user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the platform.

4. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our services
  • Create and manage user accounts
  • Deliver AI-driven insights and analytics
  • Improve product performance and features
  • Process payments and transactions
  • Communicate with you regarding updates, support, or marketing (where permitted)
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations

We do not sell your personal data.

5. AI & Data Processing

Hypeon AI uses artificial intelligence and machine learning models to analyze aggregated and structured data for insights related to products, keywords, pricing, and advertising performance.

Important clarifications:

  • We do not train our models on personally identifiable user data without consent
  • Customer-specific data is logically isolated
  • Any third-party AI models are used under contractual and security safeguards

6. Data Sharing and Disclosure

We may share information only in the following cases:

  • Service Providers: Trusted vendors who help us operate the platform (hosting, analytics, payments)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or asset sale
  • With Consent: When you explicitly authorize us to share data

All third parties are required to protect your information and use it only for authorized purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

  • Secure cloud infrastructure
  • Access controls and authentication
  • Encryption where appropriate
  • Regular monitoring for vulnerabilities

However, no system is 100% secure. You use our services at your own risk.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

You may request deletion of your data, subject to legal requirements.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent where applicable

To exercise these rights, contact us at info@hypeon.ai.

10. International Data Transfers

Hypeon AI operates globally. Your information may be transferred to and processed in countries outside your jurisdiction, including the United States.

We take steps to ensure appropriate safeguards are in place for international transfers.

11. Children’s Privacy

Hypeon AI is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us immediately.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

info@hypeon.ai

HYPEON INC
28 Geary St, Ste 650
Suite #167
San Francisco, CA 94108